Shopmatic - Contact Shopmatic support

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Feature releases

New feature updates, bug fixes, optimisations
FAQ

Frequently Asked Questions
Shopmatic Chat

Everything you need to know to start selling via Chat powered by Shopmatic
Shopmatic Social

Everything you need to know to start selling via Social Channels powered by Shopmatic
Shopmatic Webstore

Everything you need to know to start selling via a Webstore powered by Shopmatic
Shopmatic Marketplace

Everything you need to know to start selling via Marketplace powered by Shopmatic
Troubleshooting

Having some difficulty? Find some troubleshooting solutions here
Account Related

Managing your Shopmatic account, and how to guides
Billing Account

Where I can find out more about my Shopmatic plan
Invoices & Receipts

Where do I find my invoices and receipts
Ecosystem Services

Additional services that caters to the needs of different types and sizes of businesses
Training & Consultation

Training & Consultation that are available on the Shopmatic platform
Get started

Creating a Shopmatic Account & Business Profile
Register domain names

Get a free Shopmatic hosted domain name or use your existing domain
Payment options

Set up your payment acceptance so your customers can pay you
Logistics & shipping

Set up your shipping service to deliver products to your customers
Webstore layout design

Selecting the right theme for your store
Webstore content

Customising your webstore with advanced editing options
Business intelligence & data analytics

Manage your business with insights and recommendations
Social Commerce & Marketing

List and sell via leading social and marketing channels
Interactive dashboard & managing your business

Track your sales and manage your store