The Shopmatic Buyer login feature allows Buyers to create an account on any website/webstore that was created on Shopmatic. There are a few things that this feature will allow the Buyer to do: 1. Register Account/ Sign In: Buyers can create an account on your website/webstore. Later they can use their…

Note: When enabling Ninja Van for your online store you are establishing a relationship directly with them and are subject to their terms & conditions. All shipping fees & charges quoted are generated by Ninja Van and are payable directly to them. Any transactional and operational queries that happen on…

Custom domains are your own domains in the format www.example.com, while subdomains are like https://example.myshopmatic.com with the suffix myshopmatic.com present in the URL Update your primary domain from a custom domain to a subdomain by going to https://myshopmatic.com/manage/domain_name [Left Menu -> Setup -> Domain] and selecting the subdomain from the dropdown…

Recently, a major supplier of SSL certificates released a global change to upgrade the level of security and privacy for its users. This change led to a small percentage of devices not being able to access certain webstores using custom domains. These users would experience the below error message –…

The Shopmatic ‘Orders‘ page is where you can find all your Orders related details such as; All store orders vs Domestic and international orders, Order status, and Customer Order Note settings, and etc. This page can be accessed by clicking on the Left main Menu / Home, then on Orders….

The Shopmatic ‘Customers‘ page is where you can find your customer related details such as; Contact information, Historical orders, Order status and etc. This page can be accessed by clicking on the Main menu / Home and then on Customers option. On the Customers page, you will see the list…

The Shopmatic ‘My profile‘ page is where you can find your account details. This page can be accessed by clicking on the top right corner menu > My profile: On the My Profile page, you will be able to find your Account ID, which is your unique customer number. Whenever…

Sell on multiple marketplaces from the Shopmatic platform, depending on your country, and list your products on Lazada, Shopee, Qoo10 and Amazon. Manage all your marketplace business from one platform. List your inventory on multiple marketplaces, with Shopmatic Marketplace you can list and manage your inventory across different marketplaces from…

Creating your online store has never been easier, Shopmatic provides you with the entire ecosystem to sell online. Create your webstore in minutes with pre-designed templates, multiple payment and shipping options, social and chat commerce and many more features.   All the feature you need in one platform, our intuitive…

Turn your followers into customers, selling on Instagram and Facebook just got easier, make use of Social Commerce settings and Shopmatic’s Single Checkout Link to up your selling game. Sell on Social Media with a few simple clicks, your followers can now shop directly on Instagram and Facebook. Enable Shopmatic’s…