• Orders

    The Shopmatic ‘Orders‘ page is where you can find all your Orders related details such as; All store orders vs Domestic & International orders, Order status, and Customer Order Note settings, and etc. This page can be access through clicking on the Main drop down menu / Home and then…

  • Customers

    The Shopmatic ‘Customers‘ page is where you can find your customer related details such as; Contact information, Historical orders, Order status and etc. This page can be access through clicking on the Main drop down menu / Home and then on Customers On the Customers page you will see the…

  • My profile

    The Shopmatic ‘My profile‘ page is where you can find your account details. This page can be access through click on the Main drop down menu / Home > Shopmatic Account > My profile: On the My profile page you will be able to find your Account ID, which is…

  • What is Shopmatic Marketplace?

    Sell on multiple marketplaces from the Shopmatic platform, depending on your country, list your products on Lazada, Shopee, Qoo10 and Amazon. Manage all your marketplace business from one platform. List your inventory on multiple marketplaces, with Shopmatic Marketplace you can list and manage your inventory across different marketplace from one…

  • What is Shopmatic Webstore?

    Creating your online store has never been easier, Shopmatic provides you with the entire ecosystem to sell online. Create your webstore in minutes with pre-designed templates, multiple payment and shipping options, social and chat commerce and many more features.   All the feature you need in one platform, our intuitive…

  • What is Shopmatic Social?

    Turn your followers into customers, selling on Instagram and Facebook just got easier, make use of Social Commerce settings and Shopmatic’s Single Checkout Link to up your selling game. Sell on Social Media with a few simple clicks, your followers can now shop directly on Instagram and Facebook. Enable Shopmatic’s…

  • Ecosystem Services

    Shopmatic offes a host of ecommerce related support that cater to the needs of different types and sizes of businesses. We recognize that ecommerce merchants may have needs at different stages of their ecommerce journey – when merchants are ready to start the business, set up the ecommerce store, market the business online…

  • Training Sessions

    Shopmatic offers expert one-to-one training sessions to users on a variety of ecommerce related topics. They are served as 30 min sessions that can be pre-scheduled with our ecommerce experts. In each session the merchant can have an in-depth conversations to get guidance on practical information on how to get things done…

  • What is Shopmatic Chat?

    Shopmatic Chat Turn conversations to conversions with Shopmatic Chat, start selling on WhatsApp, Messenger, Line, Telegram and etc. Shopmatic’s Single Checkout Link will allow you as a seller to send a product description, payment and shipping details to a buyer in one simple chat message.   Make it easier for…

  • Social Commerce Settings

    Facebook & Instagram Social Commerce settings gives you the ability to control where your social media buyers can choose to checkout. 1. Within the Facebook or Instagram app 2. Redirect them to your Webstore There are benefits of using both options, when you allow buyers to checkout within the Facebook…