• Create an Instant Order

    Create an Instant Order The Shopmatic Create an Instant Order feature is a great tool for merchants to create an order from their Shopmatic account, without actually going through the entire webstore checkout process. 1. Where is this new feature? -From the main menu, right under Marketing “Create an Instant…

  • PayU FAQs

    PayU, one of India’s leading payment gateway is a fin-tech company that provides payment technology to online merchants. The company was founded in 2002 and is headquartered in Hoofddorp, Netherlands. It allows online businesses to accept and process payments through payment methods that can be integrated with web and mobile applications….

  • Google Shopping

    List your products on Google Shopping. The world’s largest search engine, Google’s very own shopping channel. When buyers search for a product from the Google search bar, there is a possibility your product might come up as the very first search result! Follow these 5 simple steps: 1. Sign up…

  • FAQ on Shopmatic World

    What it is & how it works 1. What is Shopmatic World? This exclusive new platform is a collection of the best in class Shopmatic stores who have been exclusively selected on the criteria of; having innovative and original products and having a well designed, fully ecommerce enabled Shopmatic store…

  • Shipyaari shipping

    Note: When enabling Shipyaari for your online store you are establishing a relationship directly with them and are subject to their terms & conditions. All shipping fees & charges quoted are generated by Shipyaari and are payable directly to them. Any transactional and operational queries that happen on the Shipyaari…

  • Set up your domain with HostingIndia

    1. Go to www.hosting.india.to and click ‘Client Login’ 2. Login to your account 3. Click ‘My Support’ 4. Hosting India does not allow users to manually change the DNS. Please submit a ticket to the support team to make the DNS change. 5. Click ‘Domain’ 6. Return to Shopmatic platform…

  • Enabling PayTM

    Paytm is one of India’s leading payment gateways that offers comprehensive payment services for customers and merchants. Paytm offers mobile payment solutions to over 7 million merchants and allows consumers to make seamless mobile payments from Cards, Bank Accounts and Digital Credit among others. IMPORTANT UPDATE: The Reserve Bank of India (RBI)…

  • FAQ on Invoices and Receipts page

    The Invoices and Receipts page will show all Shopmatic invoices raised to you, the seller. If you have managed to pay an invoice successfully, you will also be able to find the corresponding receipt on this page. By default, all customers who sign up for a Shopmatic account start on the Transaction…

  • FAQ on Billing account page

    The Billing page will show if you are currently on the default Transaction model, or if you have upgraded to a Subscription model. And if you have taken a subscription, this page will also show you the duration of your Subscription plan, and when the Subscription will be ending. By…

  • How to enable WhatsApp

    Note: When enabling WhatsApp Messenger for your online store you are establishing a relationship directly with WhatsApp and are subject to their terms & conditions. Any queries about WhatsApp should be referred directly back to WhatsApp. Our Shopmatic Ecommerce Consultant will only be able to guide you on how you…